Customer Service Representative
Há 1 mês
Job Overview:
At Empresa do Inversor solar, we're seeking a skilled Customer Service Specialist to join our team.
Responsibilities:
* Respond promptly to customer inquiries and resolve issues efficiently.
* Communicate effectively with customers through various channels, ensuring clear and concise information.
* Maintain accurate records of customer interactions, transactions, and feedback.
* Collaborate with colleagues to ensure seamless customer support.
* Provide constructive feedback on the customer service process to drive improvement.
Requirements:
* Ability to remain calm under pressure and handle stressful situations.
* Proficiency in using computers and relevant software.
* Minimum 1 year of experience in customer support, with a strong focus on customer satisfaction.
* Fluency in English.
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