Business Growth Strategist

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeGrowth Tempo inteiro US$90.000 - US$105.000

Job Overview:

Gigamon is seeking a Business Growth Strategist to drive revenue expansion and customer satisfaction.

Key Responsibilities:

  • Develop strong relationships with customers to align business goals and strategies.
  • Maintain customer health scores through data analysis and advocacy.
  • Collaborate with sales, channel partners, and renewals teams to ensure alignment and identify new opportunities.
  • Capture and convey customer feedback to inform product development and service improvements.
  • Analyze subscription revenue retention, renewal rates, and churn to develop strategic plans.
  • Increase customer satisfaction and drive growth through targeted initiatives.

Requirements:

  • Bachelor's degree in a relevant field or significant experience in customer success.
  • At least 5 years of overall experience in customer success.
  • Demonstrated expertise in recurring revenue business models.
  • Analytical and process-oriented mindset with a desire for continuous learning.
  • Excellent communication and presentation skills.

About the Role:

This is an exciting opportunity to join our team and contribute to our growth strategy.

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