
Advanced Systems Support Specialist
Há 5 dias
The role of Technical II, IT Operations entails daily production work tasks and delivering advanced system-level support for multi-user operating systems, hardware, and software tools.
This position involves supporting project implementations, ensuring endpoint security, managing BigFix, providing remote support, and conducting field operations.
- Support in project implementation
- Endpoint security applications - Compliance
- Bigfix
- Remote support
- Field Support
- Equipment control in SCCM and Active Directory
- Inventory control
- Installation of equipment for new accounts or projects
- Equipment configuration
- Incident resolution according to SLA
- Safety of computer equipment
- Repair of computer equipment
- Maintenance of computer equipment
A bachelor's degree in a related field from a four-year college or university is required. The ideal candidate should have relevant experience ranging from 2-4 years, with knowledge in Windows & Mac OS network configuration, PC maintenance, DNS management, and Active Directory administration.
Additionally, proficiency in Microsoft Office is expected. The successful candidate will be located in Sao Paulo and possess excellent communication skills.
Employment DetailsThis is a full-time opportunity that offers a challenging and rewarding career path for the right individual.
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