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Learning Operations Associate

2 meses atrás


São Paulo, São Paulo, Brasil NIIT Tempo inteiro
About NIIT

NIIT is a global leader in managed training services, providing comprehensive and scalable solutions that meet the evolving needs of our customers. With a passion for learning and a commitment to excellence, we deliver high-quality training programs that drive business results.

Job Description

The Associate, Learning Operations is a key role within our organization, responsible for achieving business and learning goals for a defined region or business unit. This individual will work closely with regional delivery managers, program managers, and project managers to ensure seamless delivery of training programs, events, and workshops.

Key Responsibilities:

  • Coordinate and schedule training arrangements, including logistical support
  • Manage and coordinate multiple tasks and activities in a fast-paced environment
  • Drive stakeholder engagement and collaboration to deliver learning and business strategies
  • Work closely with NIIT program managers and project managers to ensure service levels are met
  • Participate in performance review meetings and contribute to defining operational processes for continuous improvement
  • Build strong relationships with NIIT and client regional stakeholders
  • Engage with business stakeholders to manage large sourcing requirements
  • Provide support and guidance to regional HR stakeholders
  • Review performance and ensure quality standards are met by suppliers

Requirements:

  • Graduate with a minimum of five years' experience working onsite at large corporate customer locations
  • Minimum three years' experience working in a matrix reporting structure, with experience in NIIT delivery and strategic sourcing practices
  • Proactive approach to delivering solutions, with effective negotiation skills

NIIT is an equal-opportunity employer, committed to diversity and inclusion. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.