Customer Service Liaison

Há 4 dias


Salvador, Bahia, Brasil beBeeService Tempo inteiro US$10.120
Job Title: Owner Relations Specialist

About Us:

We are a fast-growing property management company specializing in short-term rentals. Our focus is on providing seamless, top-quality service to both homeowners and guests.

The role of an Owner Relations Specialist is crucial in maintaining a positive relationship between our homeowners and our internal teams.

Responsibilities:
  • Act as the primary point of contact for homeowners, communicating with them and relaying information to our internal teams.
  • Handle homeowner inquiries with professionalism and efficiency, ensuring timely resolutions.
  • Maintain accurate records of homeowner interactions and follow-ups.
  • Coordinate with operations, maintenance, and guest communication teams to resolve issues.

Key Qualifications:

  • Excellent written and spoken English skills.
  • Strong interpersonal and communication skills.
  • Highly organized, detail-oriented, proactive, and flexible.
  • Prior experience in property management, hospitality, or customer relations is a plus.
  • Able to work independently in a remote environment.
Why This Role Matters:
  • Contribute to a dynamic team that prioritizes excellent service.
  • Work with a supportive team in a remote setting.
  • Opportunity to take ownership of a key role in the business.


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