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Customer Liaison Professional
2 semanas atrás
The role of an Owner Relations Specialist is crucial in providing seamless service to homeowners and guests. This professional will be the primary point of contact for property owners, ensuring that all requests are handled promptly and professionally.
- Key Responsibilities:
- Act as a liaison between homeowners and internal teams
- Handle homeowner inquiries with efficiency and professionalism
- Ensure homeowners are updated on property matters and requests are addressed in a timely manner
- Coordinate with operations, maintenance, and guest communication teams to resolve issues
- Maintain accurate records of homeowner interactions and follow-ups
Qualifications:
- Excellent English communication skills
- Strong communication and interpersonal skills
- Highly organized, detail-oriented, and proactive
- Previous experience in property management, hospitality, or customer relations is beneficial
- Ability to work independently in a remote environment
Benefits:
- Remote role with a supportive team environment
- Opportunity to take ownership of a key role in the business
- A dynamic and growing property management company
How to Apply:
- Record a short Loom video introducing yourself and explaining why you'd be a great fit for this role
- Send your CV and Loom video link to the hiring manager
