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Senior SWIFT Payments Support Specialist
2 semanas atrás
We are seeking a highly skilled and experienced SWIFT payments support engineer to join our team. As a key member of our global support team, you will be responsible for providing expert technical support and ensuring the stability and security of large-scale international payment systems.
About the RoleThis role involves serving as the primary point of contact for SWIFT-related incidents, analyzing and troubleshooting issues at L3/L4 support levels. You will also monitor and maintain SWIFT infrastructure performance and availability to meet service level agreements (SLAs). Additionally, you will plan and support deployment activities, including updates, migrations, and configuration changes related to SWIFT environments.
- Serve as the primary point of contact for SWIFT-related incidents, analyzing, troubleshooting, and resolving issues at L3/L4 support levels.
- Monitor and maintain SWIFT infrastructure performance and availability to meet SLA requirements.
- Plan and support deployment activities including updates, migrations, and configuration changes related to SWIFT environments.
- Collaborate with cross-functional teams to ensure smooth SWIFT message flows and integration.
- Proven experience working with SWIFT messaging and payment systems, ideally in a support or operations role.
- Familiarity with Linux systems from an administrative/user perspective.
- Strong analytical and problem-solving skills in incident management and system troubleshooting.
- Experience supporting complex, distributed financial systems with a focus on stability and uptime.
- Diverse and challenging projects that allow you to grow professionally.
- Collaborative and dynamic work environment with opportunities for learning and development.
- A competitive salary package and comprehensive benefits program.
