High-Performance Customer Experience Specialist

1 semana atrás


São Paulo, São Paulo, Brasil beBeeCustomer Tempo inteiro US$60.000 - US$80.000
Key Responsibilities
  • Deliver exceptional service to high-volume chats from VIP, Institutional and Affiliate customers.
  • Identify and evaluate customer needs to ensure satisfaction.
  • Provide accurate and comprehensive information, following up with customers to resolve issues.
  • Analyze and report product malfunctions.
  • Collaborate with cross-functional teams to gather user feedback and suggestions.

We are a leading blockchain ecosystem, trusted by over 280 million people worldwide. As a key member of our global team, you will contribute to shaping the future of digital assets and blockchain technology.

Requirements
  • Minimum 3+ years of customer service experience, preferably in crypto, finance or e-commerce.
  • Bilingual proficiency in English and Mandarin for effective communication.
  • Ability to work under pressure in a fast-paced environment.
  • Passionate about delivering exceptional customer experiences.


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