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Technical Support Representative

2 semanas atrás

Porto Alegre, Rio Grande do Sul, Brasil beBeeCustomer Tempo inteiro R$48.000 - R$66.000
Technical Support Professional

We are seeking a highly motivated and skilled technical support professional to join our organization. The successful candidate will be responsible for providing top-notch customer service and technical support via various channels.

  • International customer service through multiple channels, utilizing chat and email platforms
  • Customer support to ensure optimal use of our products and services
  • Resolving queries and analyzing critical cases
  • Opening and monitoring calls, using task management systems
  • Collaborating with the team to deliver actions aimed at customers

Key Requirements:

  • Technical education or undergraduate degree in progress in technology areas
  • Intermediate to advanced level of English proficiency
  • Availability to work on a flexible schedule with rotating days off
  • Identification with customer service and passion for solving problems

Preferred Skills:

  • Knowledge of the financial market and its trends
  • Experience in the area of technical support and customer services
  • Knowledge of chat and email platforms

At our organization, we value diversity and inclusion. We welcome applications from candidates with diverse backgrounds and experiences.

This is an exciting opportunity to develop your skills and experience in a dynamic and supportive environment. If you are passionate about delivering exceptional customer service and technical support, we encourage you to apply.