Customer Experience Representative

Há 5 horas


Rio de Janeiro, Rio de Janeiro, Brasil beBeeCustomerEngagement Tempo inteiro R$60.000 - R$85.000
Customer Engagement Role
At Patrianna, we're dedicated to delivering exceptional gaming experiences. As a dynamic team, we embrace innovation and excellence in our approach to customer engagement.
We're seeking a Customer Engagement Specialist to connect with potential customers, guide them through the onboarding process, and ensure a smooth transition onto our platform.
This role requires a customer-centric approach, excellent communication skills, and a proactive attitude towards converting inquiries into engaged users.

Key Responsibilities:
  • Proactive Outreach: Initiate outbound communications with customers who have shown interest in our products and services.
  • Cross-Team Collaboration: Work closely with our Customer Service, CRM, Operations, and Marketing teams to share insights and improve customer conversion and engagement strategies.

Required Skills and Qualifications:
  • Bachelor's Degree: Required.
  • Experience: Minimum 2 years in an outbound sales and customer service role.
  • Skills:
    • Technical Aptitude: Strong proficiency in using customer-facing software.
    • Customer Satisfaction: Passion for delivering top-tier support.

Why Join Us?
Be part of an innovative team dedicated to delivering best-in-class gaming experiences. Enjoy a collaborative work environment that values creativity and professional growth. Work in a fast-growing industry with exciting career development opportunities.

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