Executive Director

We are seeking a highly skilled and compassionate Executive Director to join our team at Country Meadows Retirement Communities. As a key member of our leadership team, you will be responsible for overseeing the Restorative Care and Memory Support departments located within the Personal Care building on our campus.

Key Responsibilities:

• Oversee the daily operations of the Restorative Care and Memory Support departments, ensuring the highest level of care and service for our residents.
• Collaborate with our marketing team to review prospective resident needs and ensure that our team is equipped to meet their requirements.
• Establish and maintain strong relationships with residents, their families, and the surrounding community to promote positive relations and a sense of community.
• Participate in weekly Customer Service Planning meetings to stay informed about resident status and ensure that our team is meeting their needs.
• Identify opportunities for service improvement through regular interaction with residents and facility staff.
• Respond promptly to resident and family complaints or concerns, working to resolve issues to mutual satisfaction.
• Ensure that our team is equipped to recruit, interview, and hire qualified and suitable candidates for available positions.
• Oversee and participate in the continuing education and development of our team members, maintaining accurate training documentation.
• Ensure that our facility and grounds are maintained to provide a safe, secure, and attractive environment for residents, staff, and visitors.
• Conduct facility tours and establish relationships with prospective residents in the absence of our marketing director or employment representative.
• Report to and partner with our Campus Executive Director to support campus operations.

Requirements:

• Previous management experience in healthcare or a related service industry.
• Past responsibilities must have included budget preparation, supervision of at least five people with various functional responsibilities, and successful interaction with customers (residents, patients, clients).
• One of the following qualifications is required by the Department of Public Welfare for Personal Care Home Administrators:
  • Licensed as a registered nurse from the Department of State.
  • Associate's Degree or 60 credit hours from an accredited college or university. A degree in business or human services is preferred.
  • Licensed as a licensed practical nurse from the Department of State and one year of work experience in a related field.
  • Licensed Nursing Home Administrator from the Department of State.
• Leadership qualities that inspire others to respect and contribute to the shared vision for success.
• Well-developed decision-making skills for business and people-related success.
• Successful experience with conflict management and problem-solving.
• Recognition of the value of individual contribution to team productivity and commitment to helping team members develop their personal and professional talents.
• Effective communication skills, including one-on-one and group presentations.

About Country Meadows

We have over 2500 team members who are dedicated to serving our residents with meaning, thriving with purpose, and leading our company with innovation. We have been serving seniors for over 30 years, and we invite you to join our team and be a part of our mission to make lives better.