Industry-Leading Technical Support Professional Wanted

Há 7 dias

São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$70.000 - US$115.000
Technical Support Specialist

The ideal candidate will learn the intricacies of software products and deliver exceptional support to customers, partners, and internal team members through telephone, web meeting, and chat technologies.

Responsibilities:
  • Find and communicate accurate solutions to issues reported by end users while using software products through analytical talent and strong troubleshooting abilities.
  • Work in a collaborative environment to provide unparalleled support to customers in various industries.
  • Multitask during calls to research technical issues while communicating with the customer and clearly documenting the issue.
  • Demonstrate a desire to help others with specific technical issues and understand the support process from the customer's point of view.
  • Contribute to the growth of knowledge bases by creating product documentation addendums.
  • Participate in software testing processes to ensure new versions are ready for release.
Required Skills & Qualifications:
  • Bachelor's degree preferred.
  • Good mechanical aptitude and problem-solving skills.
  • Ability to communicate technical information effectively in writing and verbally.
  • Strong work ethic and ability to work efficiently with minimal supervision.
  • Customer service experience is a plus.
  • Database knowledge is a plus.
Why Choose This Opportunity?

We are a global leader in industrial technology innovation, driving progress through software-powered workflow solutions, data-driven intelligence, AI-powered automation, and more. Our dynamic culture values inclusivity, limitless learning, and growth. Join us in solving complex challenges on a global scale.

  • Industry Leading Automation Professional Wanted

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeAutomation Tempo inteiro R$60.000 - R$108.000

    Industrial Automation Specialist Role OverviewThe Industrial Automation Specialist plays a pivotal role in bridging technical support and automation engineering, providing high-level technical assistance to clients and ensuring seamless integration of monitoring solutions in industrial environments.Key Responsibilities:Provide expert technical support for...

  • Senior Technical Support Professional

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeSecurity Tempo inteiro R$834.900 - R$1.163.000

    Technical Support SpecialistWe are seeking a highly skilled professional to provide technical assistance to customers.

  • Global Technical Support Director

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeExpert Tempo inteiro US$120.000 - US$150.000

    Technical Support LeaderAs a key member of our team, you will be responsible for leading our technical customer support efforts in the LATAM region. You will oversee a team of highly experienced support professionals who deliver high-touch services across the Palo Alto Networks security platform.Key Responsibilities:

  • Advanced Technical Support Professional

    Há 7 dias

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro US$80.000 - US$120.000

    Technical Support EngineerWe are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical assistance and support to customers and internal teams. You will work closely with cross-functional teams to resolve complex technical issues and ensure that our products meet...

  • Technical Support Professional

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$35.000 - R$45.000

    Resolving complex issues requires a unique blend of analytical skills and technical expertise. As a Junior Application Support Specialist, you will collaborate with cross-functional teams to identify and troubleshoot software problems.Key ResponsibilitiesEvaluate technical data to diagnose issues and implement effective solutions.Collaborate with IT teams to...

  • Technical Support Specialist

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$80.000 - R$120.000

    Job Title: Technical Support ExpertWe are seeking a skilled and experienced technical support expert to join our team in Sao Paulo, Brazil. As a technical support expert, you will provide high-quality technical assistance to our clients and ensure that their IT needs are met.About the Role:Provide technical support to clients via phone, email, or on-site...

  • Educational Industry Technical Support Leader

    1 semana atrás

    São Paulo, São Paulo, Brasil beBeeManager Tempo inteiro US$90.000 - US$110.000

    Customer Support Manager RoleThe purpose of this role is to lead and manage a team of technical support representatives, ensuring that they provide exceptional service to customers.This position involves proactively dealing with customer inquiries and issues, as well as owning the development and maintenance of the customer-facing Help Center.Key...

  • Pioneering Industry Innovators Wanted

    Há 5 dias

    São Paulo, São Paulo, Brasil beBeeInnovators Tempo inteiro R$90.000 - R$120.000

    Industry Pioneers WantedSITA's innovative solutions drive the success of global air travel.Our cutting-edge technology and communication innovations keep airports moving, airlines flying smoothly, and borders open.We partner closely with over 2,500 transportation and government clients to find fresh solutions for their unique needs and challenges.Join our...

  • Technical Support Professional

    2 semanas atrás

    São Paulo, São Paulo, Brasil beBeeTechnical Tempo inteiro R$90.000 - R$120.000

    IT Support Specialist Role Overview">This is a pivotal role within our IT operations team, focusing on providing exceptional technical support to internal stakeholders. As an IT Support Specialist, you will be responsible for delivering efficient and effective everyday operations, handling level 2 and 3 issues as they arise, and collaborating with other...

  • Technical Support Specialist

    Há 4 dias

    São Paulo, São Paulo, Brasil beBeeIot Tempo inteiro

    Key Responsibilities: We are seeking a highly motivated and technically skilled professional to lead pre-sales and post-sales technical support in the Wireless IoT industry. This role offers an exciting opportunity to be part of a dynamic, high-growth environment where you will work closely with customers to integrate our cellular modules. Main Objectives: ...