Talent Acquisition and Process Improvement Specialist

1 semana atrás


São Paulo, São Paulo, Brasil Shopee Tempo inteiro

Shopee and SeaMoney are dynamic companies in Brazil that offer a range of programmes for individuals who want to make a difference with technology.

Our graduate and undergraduate programmes across the region focus on developing future industry leaders. Key responsibilities include:

- Developing negotiation strategies based on market best practices;
- Supporting process creation for new features;
- Assisting User Acceptance Testing (UAT) testing plans and implementations;
- Creating support materials for new processes and updates;
- Performing quality control and addressing process inconsistencies;
- Onboarding and training internal agents and outsourced teams;
- Supporting daily activities of internal agents;
- Managing outsourced operations;

The ideal candidate will have a Bachelor's degree in Business Administration, Engineering, Economics, or similar field, with advanced English skills mandatory. Proficiency in Excel and PowerPoint is also required.

We estimate the annual salary for this position to be around 180,000 Brazilian Reals. As an experienced individual contributor, you will have opportunities to grow professionally and develop your expertise in a fast-paced environment.



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