Travel Operations Coordinator

Há 5 dias


Rio de Janeiro, Rio de Janeiro, Brasil ELife Tempo inteiro

**About Elife**

Elife is a pioneering startup in the passenger transportation industry, revolutionizing ground transportation worldwide. Our innovative technology platform and mobile apps cater to diverse customer needs, including group and event transportation, non-emergency medical transportation, senior and disability transportation, pet relocation, and bilingual driver services for non-English speaking clients.

**Our Market and Customers**

We operate in a global market, serving customers worldwide. Our platform is built on the cloud, enabling us to reach a vast customer base. We have an exciting array of challenges to tackle and utilize the latest technology to drive innovation.

**Key Responsibilities**

  • Develop and implement growth strategies to increase sales and revenue.
  • Conduct analytical thinking to drive business decisions.
  • Manage pricing strategies to optimize revenue.
  • Solve complex problems and make informed decisions.
  • Assign rides to drivers, handle last-minute assignments, and confirm ride completion.
  • Negotiate rates with drivers and onboard new drivers.
  • Support internal communications with customer service, quality assurance, and supplier sales teams.
  • Provide customer service support.

**Requirements and Qualifications**

  • 3 years of experience in the tourism and services sector, with a focus on product management.
  • 3 years of experience in travel agencies, hotels, or tourism-related industries.
  • Knowledge of the for-hire vehicle industry.
  • Operational skills and experience with strategy implementation.
  • Excellent problem-solving skills and attention to detail.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
  • Able to work a full-time schedule, 6 days a week, and prioritize tasks effectively.

**Benefits**

  • 100% remote work arrangement, eliminating the need for daily commutes.
  • Variable compensation structure.
  • Opportunities for growth and leadership development in a dynamic startup environment.
  • Collaboration with a diverse, international team spread across the US, Mexico, China, Argentina, Turkey, and more.


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