Medical Verification Specialist

Há 5 dias


Rio de Janeiro, Rio de Janeiro, Brasil M3Usa Tempo inteiro
Job Description

M3 USA is a leading healthcare innovation company, offering digital solutions across various sectors. As a Medical Verification Specialist at M3 Global Research, an M3 company, you will be part of a dynamic and innovative team striving to make a significant difference in global health.

Key Responsibilities:

  • Verify and validate the quality of participants and their responses prior to participation in studies through desk research and direct communication
  • Review respondents scheduled for marketing research projects and follow procedures to validate respondents prior to deadlines
  • Conduct reverse image searches to validate verification
  • Ensure that validation tasks assigned are fully executed within given timelines
  • Track bad data issues reported by Operations and handle appropriate communication to participants
  • Manage post-data collection validation process when requested by clients

Requirements:

  • 2+ years of direct customer service experience with diverse audiences, preferably in market research and/or medical/healthcare field
  • Previous experience in fraud investigation, auditing, etc., strongly preferred
  • Familiarity with physician's and other healthcare professional's educational and career paths preferred
  • Exceptional time management, organizational skills, attention to detail, and ability to multitask
  • Excellent verbal and written communication skills, with demonstrated knowledge of English grammar rules

Compensation: The estimated salary range for this position is between $65,000 and $85,000 per annum, based on industry standards and location.


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