
E-Commerce Creator Health Strategist
2 semanas atrás
This role oversees the development of policies and programs to manage e-commerce creators' content operations performance and policy compliance. It involves designing and executing go-to-market strategies to ensure effective policy/program implementation with country teams to deliver impact and key outcomes.
Key Responsibilities- Develop data-driven policies & programs to enhance e-commerce creator ecosystem health.
- Analyse e-commerce creator trends to identify & monitor risks, developing new signals & measurement mechanisms to detect & mitigate emerging issues with potential negative impacts on our e-commerce community of consumers, sellers & creators.
- Create & maintain project plans and roadmaps in accordance with organizational priorities, define delivery methodologies, and drive project execution & tracking.
- Drive cross-functional teams towards effective execution and delivery of key projects, and define new operational strategies for the implementation of external & internal feedback.
- Develop, launch and implement new operational workflows – in collaboration with cross-functional teams like Engineering, Operations, Moderation, Product, and Policy – to enhance large-scale automation, risk detection and mitigation, as well as quality assurance and improvements.
- Design, launch and review key metrics to enable deeper investigations and case reviews, ensuring that day-to-day ecosystem health is maintained throughout the e-commerce creator ecosystem.
- Bachelor degree.
- 5+ years of experience in related domains, including Strategy or Operations Management Consulting, Platform Governance, Trust and Safety Policymaking and Operations Management, or Ecommerce Strategy, Seller or Product Growth, Risk, Compliance, or Experience programs.
- Proficiency in English is required for this role.
- Excellent stakeholder and program management skills, to influence cross-functional stakeholders and senior leaders to achieve results.
- Experience in explaining complex solutions in a simple way and able to influence others without authority.
Join an innovative company where inspiring creativity is at the core of our mission. Our product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
Diversity & InclusionOur platform connects people from across the globe and so does our workplace. At our company, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
Tenant AccommodationOur company is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us.
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