Senior Growth and Engagement Expert

2 semanas atrás

São Paulo, São Paulo, Brasil beBeeCustomerExperience Tempo inteiro US$80.000 - US$120.000
Job Title: Growth and Engagement Specialist

We are seeking a highly skilled professional to join our team as a Growth and Engagement Specialist. In this role, you will be responsible for developing and coordinating customer experiences that drive acquisition, engagement, and retention.

This is a challenging and rewarding opportunity to work with a talented team of professionals who are passionate about creating innovative solutions to drive business growth.

Key Responsibilities:
  • Develop and coordinate customer experiences, events, and benefits that enhance acquisition, engagement, and retention.
  • Collaborate with VIP, CRM, and Marketing teams to ensure consistent and impactful customer communication.
  • Bring the customer perspective into every initiative, ensuring brand experiences are relevant and engaging.
  • Act as a bridge across teams, aligning initiatives with our brand positioning.
  • Manage multiple projects simultaneously, ensuring timely delivery and cross-team alignment.
  • Work closely with Data teams to define success metrics, track performance, and generate insights to continuously improve customer experiences.
Qualifications:
  • Bachelor's degree in Marketing, Communications, Business, or related field. 4+ years of experience in Customer Experience, Marketing, CRM, or Project Management roles.
  • Strong organizational and project management skills, with the ability to coordinate multiple stakeholders.
  • Solid understanding of customer engagement and retention strategies.
  • Excellent interpersonal and communication skills, with proven ability to collaborate and influence across teams.
  • Creative mindset with strong customer orientation.
  • Fluency in English (other languages are a plus).
Benefits:
  • Opportunity to work in a fast-paced, high-growth environment within the sports industry.
  • Direct exposure to senior leadership and decision-making processes.
  • Chance to shape and execute strategic initiatives with real business impact.
  • Collaborative and dynamic team culture, with strong emphasis on innovation and creativity.
  • Hybrid/remote work flexibility.
  • Competitive compensation and benefits package.

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