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Customer Development Representative

2 meses atrás


Belo Horizonte, Minas Gerais, Brasil Colgate-Palmolive Tempo inteiro
About the Role

We are seeking a highly skilled and motivated Customer Development Executive to join our team at Colgate-Palmolive. As a key member of our commercial team, you will be responsible for driving business growth and developing strong relationships with our customers.

Key Responsibilities
  • Implement Commercial Strategies: Develop and execute commercial plans to achieve sales objectives, improve distribution levels, and increase market share.
  • Manage Customer Relationships: Build and maintain strong relationships with customers, understanding their needs and providing solutions to drive business growth.
  • Monitor Performance: Analyze sales data and market trends to identify opportunities and areas for improvement.
  • Plan and Organize Administrative Activities: Manage budgets, monitor and pay activities, maintain updated price lists, stock, promotional quotas, contact matrices, and current account controls.
  • Ensure Compliance: Ensure adherence to credit policies and procedures established by the company.
  • Conduct Field Visits: Monitor planned activities, observe competition, identify opportunities, and share findings with the commercial team to develop strategies.
  • Communicate with Customers: Present quarterly plans, JVP, launches, promotions, tabloids, price reductions, and sales tools to customers.
  • Analyze Data: Use tools such as Neogrid, Nielsen, and Scanntech to make informed decisions and drive business growth.
  • Train Customer and Store Teams: Develop and deliver training programs to enhance customer and store team skills.
Requirements
  • Bachelor's Degree: In Business Administration, Marketing, or a related field.
  • Commercial Experience: Proven experience in the commercial area, preferably in consumer goods industries.
  • Technical Skills: Proficiency in Google, Office, Scanntech, Neogrid, and Nielsen tools.
  • Data Analysis: Ability to analyze data and generate insights to drive business decisions.
Desirable Qualifications
  • Presentation Techniques: Strong presentation skills to effectively communicate with customers and stakeholders.
  • Indirect Channel Knowledge: Understanding of the indirect channel and its dynamics.
  • Intermediary English: Proficiency in English, with the ability to communicate effectively with customers and stakeholders.
Leadership Skills
  • Promote Experimentation: Encourage experimentation and calculated risk-taking to drive business growth.
  • Make Decisions with Data: Make informed decisions based on data analysis and market trends.
  • Promote Brainstorming: Foster a culture of brainstorming and collaboration to drive innovation.
  • Collaborative: Work effectively with cross-functional teams to achieve business objectives.
  • Teamwork: Demonstrate strong teamwork skills to drive business growth.
  • Influence and Negotiate: Effectively influence and negotiate with customers and stakeholders to drive business growth.
  • Delivery of Results: Demonstrate a strong track record of delivering results and achieving business objectives.
Functional Skills
  • Analytical Thinking: Apply analytical thinking to drive business decisions and growth.
  • Customer Orientation: Demonstrate a strong customer orientation to drive business growth.
  • Customer Engagement: Engage with customers to understand their needs and provide solutions.
  • Focus on Execution: Demonstrate a strong focus on execution to drive business growth.
  • Commercial Experience: Proven commercial experience in consumer goods industries.
Willingness to Travel
  • 50% of the Time: Willingness to travel up to 50% of the time to meet with customers and stakeholders.