Senior Client Relationship Manager

Há 4 dias

São Paulo, São Paulo, Brasil Moody's Investors Service Tempo inteiro
About the Role

We are seeking a highly experienced and skilled Senior Client Relationship Manager to join our team at Moody's Investors Service. As a key member of our Relationship Management team, you will be responsible for extending existing and developing new business relationships within the Latam Region.

Key Responsibilities
  • Proactively maintain relationships with sophisticated key accounts in Brazil.
  • Responsible for retaining existing customers and expanding the share of wallet by selling a tailored value proposition.
  • Defend and increase Moody's coverage at instrument level for existing issuers.
  • Conduct business development in Brazil, bringing in rating relationships and new market segments.
  • Negotiate commercial terms, including fees, for new and renewal contracts.
  • Proactively seek opportunities and prepare strategically driven proposals for new and existing contracts involving a bidding process.
  • Engage closely and communicate optimally with intermediaries.
  • Able to build collaborations with market participants, including relevant government bodies, associations, and agencies.
  • Able to initiate and organize marketing events, such as round tables and seminars.
  • Organize meetings with key market participants to better understand demand factors and shape value propositions.
  • Active contribution to overall sales and marketing plans.
  • Represent the Relationship Management team at internal meetings.
  • Provide effective guidance and mentorship to supporting associates. Provide frequent knowledge sharing to junior team members.
  • Provide support and back-up for other sub-regions as needed.
  • Provide feedback to Product Management team on innovative ideas for product development.
  • Work seamlessly with internal stakeholders, including analytical team, legal, compliance, KYC, billing, GMO, and other relevant teams.
Requirements
  • Maintain active relationships with issuers at all levels independently with minimal oversight.
  • Expect to travel domestically and internationally, conducting in-person meetings 60% of the time with existing and prospective customers, intermediaries, and other market participants.
  • Ability to effectively chair several meetings daily with clients across a wide range of different profiles.
  • Excellent communication skills and ability to reach out and connect with C-level.
  • Effective negotiation and influencing skills.
  • Excellent presentation skills to articulate and explain Moody's value proposition.
  • Able to negotiate and defend pricing, contracts, and renewals and prepare tender documents.
  • Able to read statements to identify needs and understand the strategy of each firm.
  • Ability to quickly grasp an understanding of Moody's products and services, contracts, and conduct of business.
  • Able to flex between account management and business development activities.
  • High in achieving business objectives.
Qualifications
  • Minimum 15 years of working experience in the finance industry.
  • Minimum of undergraduate/first-level degree (or equivalent) preferably in finance, accounting, business, or economics. MBA is a plus.
  • Fluent in English; Spanish is a plus.
  • Previous experience in sales & marketing is important.
  • Previous experience from the rating industry, debt capital markets, or as an analyst is desired.

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