Payments and Financial Security Specialist

Há 6 dias


São Paulo, São Paulo, Brasil Kaizen Gaming Group Tempo inteiro
Job Title: Payments and Financial Security Specialist

Kaizen Gaming Group, a leading GameTech company, is seeking a skilled Payments and Financial Security Specialist to join our team. As a Payments and Financial Security Specialist, you will play a critical role in ensuring the integrity and security of our financial transactions.

Key Responsibilities:

  • Monitor and analyze payment transactions to identify potential fraudulent activities;
  • Utilize fraud detection tools and techniques to identify suspicious patterns or behaviors and promptly investigate and escalate any potential fraud incidents;
  • Conduct risk assessments on payment transactions and implement strategies to mitigate risks associated with fraudulent activities;
  • Manage payment processing operations, including processing payments, reconciling accounts, and ensuring compliance with regulatory requirements and industry standards;
  • Investigate payment-related discrepancies, chargebacks, and disputes, and work collaboratively with internal teams and external stakeholders to resolve issues effectively;
  • Work closely with the Customer Service teams to address payment-related issues and resolve customer inquiries in a timely manner;
  • Stay updated on regulatory requirements and industry best practices related to payments and fraud prevention, ensuring compliance with relevant regulations and guidelines;
  • Monitor systems and automation performance;
  • Liaise with external payment service providers and financial institutions to optimize payment processes and mitigate risks;
  • Collaborate with the Technology teams to continuously improve existing processes.

Requirements:

  • Bachelor's degree in Finance, Accounting, Business Administration, or a related field;
  • Proven experience in payments processing or fraud detection, preferably in the online gaming/betting industry;
  • Good knowledge of sportsbook & casino products;
  • Ability to collect data, establish facts, and draw valid conclusions;
  • Excellent attention to detail and problem-solving abilities;
  • Familiarity with anti-money laundering and know your customer principles;
  • Excellent organizational and communication skills;
  • Good knowledge of Microsoft Office/Google Suite;
  • Good verbal and written communication in English;
  • Ability to work hours to suit the business needs – morning & evening shifts, including weekends and holidays.


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