Customer Support Representative
Há 4 dias
Tidy is a US technology company that aims to simplify property management through digital solutions. Our remote team is primarily based in the US and Brazil, serving over 100,000 users.
About the RoleWe're seeking a skilled Customer Support Specialist to join our team. As a key member, you'll provide exceptional support to our customers via chat, email, and phone calls, ensuring their issues are resolved efficiently and effectively.
Responsibilities- Respond to customer inquiries and resolve issues using our internal tools.
- Make phone calls to customers when necessary to address their concerns.
- Measure success based on ticket resolution speed and quality of responses.
- At least 2 years of customer service experience.
- A quiet workspace with a stable internet connection (10Mbs download, >5Mbs upload).
- Flexible vacation/break schedule, with a preference for working during US time zones.
This position offers a competitive salary of USD 1,000 per month.
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