Customer Support Specialist

Há 7 dias


Brasília, Distrito Federal, Brasil Supportyourapp Tempo inteiro

**Unlock Your Potential in a Multicultural Environment**

Are you passionate about technology and customer satisfaction? Do you thrive in a dynamic, multilingual environment? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company.

**Key Responsibilities:**

  • Build strong relationships with customers through effective communication and issue resolution
  • Meet team performance metrics and stay up-to-date with cutting-edge technology
  • Work with sensitive customer information while maintaining confidentiality
  • Stay knowledgeable about our clients' products and services
  • Collaborate with developers and other departments to ensure seamless support

**Requirements:**

  • Excellent English skills (C1 level or higher)
  • Experience in customer service or a related field
  • Strong analytical and research skills
  • Positive attitude and strong work ethic
  • Personal laptop or computer with a stable internet connection

**Nice to Have:**

  • Experience in technical support or CRM systems

**What We Offer:**

  • Flexible schedule and remote work opportunities
  • Inclusive international environment with diverse perspectives
  • Competitive compensation in USD
  • Good bonuses for referrals
  • Paid training and probation
  • Work-life balance and responsive management
  • Greenhouse conditions for self-development

**About Us:**

SupportYourApp is a global company with 7 hubs around the world, providing premium outsourced customer support and CX services to tech companies. We treat our team like our clients, offering unlimited care, an individual approach, and a positive experience. Join us and send your CV in English, highlighting your outstanding skills.


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