Customer Support Specialist
Há 7 dias
**Unlock Your Potential in a Multicultural Environment**
Are you passionate about technology and customer satisfaction? Do you thrive in a dynamic, multilingual environment? We're looking for a skilled Customer Support Consultant to join our team at SupportYourApp, a leading Support-as-a-Service company.
**Key Responsibilities:**
- Build strong relationships with customers through effective communication and issue resolution
- Meet team performance metrics and stay up-to-date with cutting-edge technology
- Work with sensitive customer information while maintaining confidentiality
- Stay knowledgeable about our clients' products and services
- Collaborate with developers and other departments to ensure seamless support
**Requirements:**
- Excellent English skills (C1 level or higher)
- Experience in customer service or a related field
- Strong analytical and research skills
- Positive attitude and strong work ethic
- Personal laptop or computer with a stable internet connection
**Nice to Have:**
- Experience in technical support or CRM systems
**What We Offer:**
- Flexible schedule and remote work opportunities
- Inclusive international environment with diverse perspectives
- Competitive compensation in USD
- Good bonuses for referrals
- Paid training and probation
- Work-life balance and responsive management
- Greenhouse conditions for self-development
**About Us:**
SupportYourApp is a global company with 7 hubs around the world, providing premium outsourced customer support and CX services to tech companies. We treat our team like our clients, offering unlimited care, an individual approach, and a positive experience. Join us and send your CV in English, highlighting your outstanding skills.
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