Client Success Specialist

1 semana atrás


São Paulo, São Paulo, Brasil beBeeClientSuccess Tempo inteiro US$80.000 - US$120.000

Are you passionate about building long-term relationships with clients and helping them achieve their business goals?

">Job Description

We are seeking a highly skilled Client Success Consultant to join our team. In this role, you will be responsible for fostering strong relationships with our customers, understanding their business needs, and providing proactive advice on how to optimize or enhance the use of our platform.

">Key Responsibilities:
  • Build long-term strategic relationships with key stakeholders in your portfolio and develop a deep understanding of your customers' business processes, goals, and strategies.
  • Meet with customers on a regular basis to discuss business and tactical challenges they may be facing, to understand their definition of success with our platform, and to offer proactive advice on how to optimize or enhance the use of our platform.
  • Develop a deep understanding of the customer's business and industry to provide solutions and advice.
  • Work closely with customers to create and execute a successful plan that aligns with their business objectives and strategy.
  • Act as a customer advocate within the company, being the voice of the customer, representing their feedback and needs.
  • Ensure timely resolution of customer issues, working closely across teams.
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