
Global Sales Ambassador
Há 2 dias
As a key player in our American Airlines team, you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to handle incoming calls from prospective customers and assist them in finding suitable travel solutions that meet their needs.
">Key Responsibilities:
- Cross-training on domestic and international sales calls, including AAdvantage products to provide support to business partners such as travel agencies
- Maintaining high levels of professionalism, friendliness, and composure when dealing with customers, interpreting, and resolving customer needs
- Responding to caller inquiries in non-airline related ventures as call volumes dictate
Requirements:
- High school diploma or equivalent
- Ability to work a variety of shifts assigned by seniority according to operational needs
- Fluency in reading, writing, speaking, and understanding English and Portuguese languages
- Satisfactory attendance required
- Public communication skills required
- Operation of computer terminal and standard keyboard required
- Ability to work under pressure
- Minimum 25-49 wpm typing requirement
The American Airlines Experience
Our diverse workforce is built on the foundation of inclusion and diversity. Our employee resource groups connect our team members to customers, suppliers, communities, and shareholders. We strive to create an inclusive environment where team members can reach their full potential and meet the evolving needs of our diverse world. Feel free to be yourself at American and experience the pride and satisfaction that comes with being part of a dynamic team.'],
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