Senior Business Development Manager

Há 13 horas

Buenos Aires Espírito Santo Brazil beBeeCommunications Tempo inteiro US$75.000 - US$105.000
Partner Experience Manager

We are seeking a highly skilled Partner Experience Manager to join our team. The successful candidate will be responsible for building and maintaining strong relationships with our linguistic partners, ensuring seamless communication and collaboration across the organization.

Key Responsibilities:
  • Manage a portfolio of patent and legal linguistic partners, providing exceptional service and support to drive business growth and success.
  • Conduct regular business reviews to understand partner goals, discuss high-level performance, and identify development opportunities.
  • Develop and implement strategies to improve partner satisfaction and retention, fostering a collaborative and supportive environment.
  • Collaborate with internal teams to ensure operational readiness during disruptions and provide insights to inform rate decisions and partner negotiations.
  • Act as a subject matter expert in rates, ensuring adherence to financial governance frameworks and rate band controls.
  • Implement engagement tactics to foster two-way communication with partners, capturing sentiment and advocating for partner experience improvements internally.
  • Participate in rate and resourcing discussions tied to RFPs, new business, or key account needs, providing insights to help shape sourcing strategy and partner tiering within specific language portfolios or domains.
Requirements:
  • Experience:
    • 3–5+ years in partner management, localization operations, or supply chain coordination.
    • 2+ years experience in patent or legal environments.
    • Familiarity with legal terminology, intellectual property workflows, and jurisdiction-specific requirements is preferred.
    • Proven track record in managing freelance/partner relationships with commercial accountability.
    • Experience in global partner networks and cultural intelligence.
  • Attributes:
    • Deep commitment to partner success and a fair, transparent ecosystem.
    • Resilient and comfortable working cross-functionally in a matrixed environment.
    • Executes strategy with consistency and empathy.

The ideal candidate will possess excellent communication and negotiation skills, with a commercially astute approach to decision-making. They will also have a deep understanding of the localization industry and a proven track record of delivering results in a fast-paced environment.

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