Highly Skilled Technical Support Professional

Há 4 dias


São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$90.000 - R$150.000

Technical Support Specialist

We're seeking an experienced Technical Support Specialist to join our team. In this role, you will provide technical support to our customers through analytical skills, facilitate new installations and implementations, and ensure the timely resolution of technical issues.

  • Key responsibilities include:
    • Providing technical assistance to customers
    • Facilitating new installations and implementations
    • Maintenance, education, and documentation
    • Managing customer expectations and resolving technical issues in a timely manner

The ideal candidate will have relevant experience working in a TAC environment and be fluent in English.

  • Requirements:
    • 5-8 years of experience in a TAC environment
    • Fluency in English

Additionally, the successful candidate will develop and maintain troubleshooting skills on all Check Point products and provide necessary support to Service Managers for high-profile technical escalations.

  • Benefits:
    • Dynamic work environment
    • Opportunities for growth and development
    • Global team shaping the future of cybersecurity


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