Customer Experience Manager

About the RoleAmazon is seeking a highly skilled Customer Experience Manager to lead CX programs in Brazil. The ideal candidate will have a proven track record of delivering results in a fast-paced, dynamic business environment.Key ResponsibilitiesEnhance the customer delivery experience in a high-complexity, ambiguous environment.Build tracking mechanisms...

Job SummaryWe are seeking a highly skilled and experienced professional to join our team as a Customer Experience Manager at Blueground. As a key member of our operations team, you will be responsible for managing and optimizing the customer experience during the check-in phase of the rental process.Key Responsibilities:Develop and implement the customer...

Job SummaryWe are seeking a highly skilled Customer Experience Improvement Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. as a Returns Program Strategy Lead. As a Program Manager for Customer Returns, you will be responsible for driving process improvements and implementing programmatic changes to enhance the customer returns...

About BluegroundAt Blueground, our mission is to provide exceptional living experiences for our guests. We strive to create a culture of collaboration, inclusiveness, and opportunity for our team members.We believe in empowering our people to choose their preferred way of working, whether that's in one of our offices, remotely, or a hybrid model. Our core...

About BluegroundBlueground is a leading provider of short-term and long-term rentals, offering a unique and personalized experience to our guests. Our mission is to make people feel at home wherever they choose to live, and we're committed to delivering exceptional customer service and support.Job SummaryWe're seeking a highly skilled and experienced...

Job SummaryAs a Customer Experience Manager, you will be responsible for managing and growing the product-related aspects of the renewals business for HCL Software products. You will work closely with our most valued High Touch customers, and other customers when required, ensuring their continued product satisfaction and enabling maximum renewal rates.Key...

About the RoleBain & Company is seeking a highly skilled Customer Experience Manager to join our NPS Prism team. As a key member of our team, you will be responsible for providing top-notch client service, developing customer experience insights, and helping our clients use Prism data to answer their strategic questions.Key ResponsibilitiesLead multiple...

About the Role:We are seeking a highly motivated and experienced Customer Experience Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. in Sao Paulo, SP, BRA.Key Responsibilities:Drive External Fulfillment CX initiatives to increase adoption and awareness of the program.Develop and implement strategies to enhance customer experience and...

About the RoleWe are seeking a highly analytical and customer-focused Delivery Experience CX Program Manager to lead CX programs in Brazil. The successful candidate will have a proven track record of end-to-end ownership and delivering results in a fast-paced, dynamic business environment.Key ResponsibilitiesEnhance the customer delivery experience in a...

About the RoleWe are seeking a highly skilled Delivery Experience CX Program Manager to lead CX programs in Brazil. The successful candidate will be customer-focused, highly analytical, and have a proven track record of end-to-end ownership and delivering results in a fast-paced, dynamic business environment.Key ResponsibilitiesEnhance the customer delivery...

About the RoleWe are seeking a highly skilled Program Manager to join our team at Amazon, responsible for coordinating projects and prioritizing features for our payments experience. The ideal candidate will have a strong background in product management, technology, and business development, with experience in driving roadmap strategy and definition.Key...

About the RoleWe are seeking a highly motivated Program Manager to join our team at Amzn Servicos De Varejo Do Bra. As a key member of our International Product Team, you will be responsible for improving the day-to-day experience of our customers and defining language-specific requirements for new Amazon Music features.Key ResponsibilitiesCustomer Insights:...

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About the RoleAt Blueground, we're committed to delivering exceptional customer experiences that make our guests feel at home. As a key member of our team, you'll play a vital role in shaping the check-in process to ensure seamless and efficient experiences for our customers.Key ResponsibilitiesDevelop and Implement Customer Journey: Design and execute a...

About the RoleAt Amazon, we are committed to delivering exceptional customer experiences across our operations. To achieve this, we seek a highly skilled and experienced Strategic Program Manager to join our Americas Customer Experience team.Key ResponsibilitiesDrive Strategic Roadmap: Develop and manage a comprehensive strategic roadmap for customer...

About the RoleAt Uber, delivering exceptional customer experiences is a core aspect of our product experience. As a Groceries and Retail CX Program Manager, you will be responsible for listening to customers and merchants, understanding the root causes of painful experiences, and helping to design solutions to deliver an excellent experience when it matters...

Job Description**Job Title:** Service Delivery Manager - Customer Experience**Job Summary:** We are seeking a highly skilled Service Delivery Manager to join our team at Traveltechessentialist. The successful candidate will be responsible for driving customer happiness and reducing our cost to serve customers.Key Responsibilities:Customer Advocacy: Provide...

Our mission at The Knot Worldwide is to make a meaningful impact on people's lives. We're a leading family of brands that operates in 16+ countries, and we're committed to delivering exceptional experiences to our clients. As a Customer Care Team Lead, you'll play a critical role in shaping our customer-centric approach and ensuring that our clients receive...

About the RoleWe are seeking a highly skilled Program Manager to join our Amazon Payment Products team in Brazil. As a key member of our team, you will be responsible for coordinating project prioritization and next features with our tech teams, and supporting the evolution of our payments experience by working backward to the customers, analyzing key...

About the RoleWe are seeking a highly skilled Strategic Program Manager to join our team at Amazon Servicos De Varejo Do Brasil Ltda. in Brazil. As a key member of our Customer Experience team, you will be responsible for driving the expansion and management of a strategic roadmap involving unique and innovative customer solutions.Key ResponsibilitiesDevelop...