Empregos atuais relacionados a Venture Capital Customer Support Specialist - Rio de Janeiro, Rio de Janeiro - Carta, Inc.
-
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout CartaCarta is a leading platform that empowers companies to manage equity, build businesses, and invest in the future. Our mission is to unlock the power of equity ownership for more people worldwide.We trust Carta by over 40,000 companies and two million individuals in nearly 160 countries to manage cap tables, compensation, and valuations....
-
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Specialist to join our Venture Capital team at Carta. As a key member of our Investor Services Support team, you will provide timely and accurate information to inbound customer requests via phone and email channels. Your responsibilities will include ensuring accurate documentation of customer...
-
Customer Support Specialist for Venture Capital
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Specialist to join our Venture Capital team at Carta. As a key member of our Investor Services Support team, you will provide timely and accurate information to inbound customer requests via phone and email channels. Your primary responsibilities will include ensuring accurate documentation of customer...
-
Customer Support Specialist, Venture Capital
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Analyst to join our Investor Services Support team within our Venture Capital Organization. As a key member of our team, you will play a critical role in building the world's next great investor platform.Key ResponsibilitiesProvide exceptional customer support to English-speaking clients, articulating...
-
Customer Support Specialist for Venture Capital
1 semana atrás
Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Specialist to join our Investor Services Support team within our Venture Capital Organization. As a key member of our team, you will play a vital role in building the world's next great investor platform.Key ResponsibilitiesProvide exceptional customer support to our English-speaking clients, ensuring...
-
Customer Support Specialist, Venture Capital
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Analyst to join our Investor Services Support team within our Venture Capital Organization. As a key member of our team, you will play a critical role in building the world's next great investor platform.Key ResponsibilitiesProvide exceptional customer support to English-speaking clients, articulating...
-
Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Analyst to join our Investor Services Support team within our Venture Capital Organization. As a key member of our team, you will play a crucial role in building the world's next great investor platform.Key ResponsibilitiesProvide exceptional customer support to our English-speaking clients, addressing...
-
Venture Capital Support Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroUnlock the Power of Equity OwnershipAt Carta, we're on a mission to make equity ownership accessible to everyone. As a Venture Capital Support Specialist, you'll play a critical role in helping us achieve this goal. Your Key Responsibilities:Provide timely and accurate information to inbound customer requests via phone and email channels.Ensure accurate...
-
Customer Support Specialist, Venture Capital
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil CARTA Tempo inteiroAbout the RoleWe are seeking a highly skilled and motivated Customer Support Analyst to join our Investor Services Support team within our Venture Capital Organization. As a key member of our team, you will play a critical role in building the world's next great investor platform.Key ResponsibilitiesProvide exceptional customer support to our...
-
Customer Support Specialist for Venture Capital in Brazil
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout CartaCarta is a leading platform that empowers companies to manage equity, build businesses, and invest in the future. Our mission is to unlock the power of equity ownership for more people worldwide.We trust Carta to manage cap tables, compensation, and valuations for over 40,000 companies and two million people across nearly 160 countries....
-
Customer Support Specialist for Venture Capital in Brazil
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout CartaCarta is a leading platform that empowers individuals and businesses to manage equity, build companies, and invest in the future.Our mission is to unlock the potential of equity ownership for people worldwide.Job DescriptionWe are seeking a skilled Customer Support Analyst to join our Venture Capital team in Rio De Janeiro, Brazil.As a Customer...
-
Customer Support Specialist
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Support Analyst to join our Venture Capital team at Carta, Inc. As a key member of our Investor Services Support team, you will play a critical role in providing exceptional support to our customers, ensuring timely and accurate information, and identifying trends and patterns to drive business...
-
Customer Support Analyst, Venture Capital Expert
2 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout the RoleWe are seeking a skilled Customer Support Analyst to join our Venture Capital team at Carta. As a key member of our Investor Services Support team, you will provide timely and accurate information to inbound customer requests via phone and email channels. Your responsibilities will include ensuring accurate documentation of customer...
-
Customer Support Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Support Analyst to join our Venture Capital team at Carta, Inc. As a key member of our Investor Services Support team, you will play a critical role in providing exceptional support to our clients and internal stakeholders.Key ResponsibilitiesProvide timely and accurate information to inbound customer...
-
Customer Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout CartaCarta is a leading platform that empowers individuals and organizations to manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places.The RoleWe are seeking a skilled Venture Capital Support Analyst to join our Investor Services Support team. As a...
-
Customer Support Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout CartaCarta is a leading platform that empowers individuals and organizations to manage equity, build businesses, and invest in the future. Our mission is to unlock the power of equity ownership for more people in more places.The RoleWe are seeking a skilled Venture Capital Support Analyst to join our Investor Services Support team. As a key member of...
-
Customer Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout CartaCarta is a leading platform that empowers individuals and organizations to manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places.The RoleWe are seeking a skilled Venture Capital Support Analyst to join our Investor Services Support team. As a...
-
Customer Support Specialist
4 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta Tempo inteiroAbout CartaCarta is a leading platform that empowers individuals and organizations to manage equity, build businesses, and invest in the companies of tomorrow. Our mission is to unlock the power of equity ownership for more people in more places.We serve over 40,000 companies and two million people in nearly 160 countries, managing cap tables, compensation,...
-
Customer Support Specialist
3 semanas atrás
Rio de Janeiro, Rio de Janeiro, Brasil Carta, Inc. Tempo inteiroAbout the RoleWe are seeking a highly skilled Customer Support Analyst to join our Venture Capital team at Carta, Inc. As a key member of our Investor Services Support team, you will play a critical role in providing exceptional support to our clients and internal stakeholders.Key ResponsibilitiesProvide timely and accurate information to inbound customer...
-
Venture Capital Fundraising Specialist
Há 7 dias
Rio de Janeiro, Rio de Janeiro, Brasil Jules Tempo inteiroCompany Overview:Jules is a dynamic and innovative company that is expanding its business with new initiatives. We are seeking a highly motivated and driven Venture Capital Fundraising Analyst to support our efforts to secure capital from investors to fuel our growth.Position Overview:We are looking for a detail-oriented and organized individual to assist in...
Venture Capital Customer Support Specialist
2 meses atrás
As a Venture Capital Customer Support Specialist at Carta, you will play a pivotal role in fostering effective communication and providing solutions to our valued clients. Your primary responsibility will be to ensure a seamless experience for our customers by addressing their inquiries and concerns with professionalism and expertise.
About CartaCarta is a leading platform dedicated to managing equity, empowering businesses, and facilitating investments in innovative companies. Our mission is to democratize equity ownership, making it accessible to a broader audience.
With a trusted network of over 40,000 companies and two million individuals across nearly 160 countries, Carta manages cap tables, compensation, and valuations. We also support approximately 7,000 funds and SPVs, overseeing nearly $130 billion in assets. Our tender offer solutions have successfully returned $14 billion to shareholders through secondary transactions, and our platform currently manages nearly three trillion dollars in equity worldwide.
Your Responsibilities- Respond promptly and accurately to customer inquiries via phone and email.
- Document customer interactions in Salesforce to enhance communication between Support and Product teams.
- Analyze incoming requests to identify trends and potential solutions for the team.
- Conduct product demonstrations and webinars for clients as needed.
- Provide comprehensive support for all areas managed by the Investor Services Support team.
- Contribute to team knowledge and success through mentorship and collaboration.
You will collaborate closely with the Investor Services Support team within our Venture Capital division, focusing on building a world-class investor platform. Our team prioritizes customer satisfaction, continuous learning, problem-solving, and data security.
Candidate Profile- Excellent communication skills in English, both verbal and written.
- Ability to articulate technical software issues and address finance-related inquiries effectively.
- Quick learner with a proactive approach to challenges.
- Strong interpersonal skills, demonstrating diplomacy and composure under pressure.
- Timely and accurate communication with customers and internal teams.
- Experience in customer service or client-facing roles within the SaaS industry.
- Proficiency in Excel.
- Background in equity, finance, or venture capital is advantageous.
We will review your application and, if selected, arrange a phone interview to discuss your qualifications. Successful candidates will complete a written assessment followed by a formal interview with multiple panels covering various aspects of the role.
Carta is an equal opportunity employer, committed to providing a positive interview experience for all candidates. We value fairness, transparency, and leadership, and we strive to build our teams around these principles.
