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Sales Associate
Há 1 mês
Job Summary
We are seeking a highly motivated Sales Associate to join our team at Marc Jacobs. As a Sales Associate, you will be responsible for driving sales and service by providing an exceptional client experience.
Key Responsibilities
- Consistently achieve or exceed individual and store sales and other commercial KPIs.
- Ensure the store is always guest ready, a place where clients feel comfortable, welcomed, and free to be themselves.
- Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends, and product knowledge.
- Capture client data by cultivating new and existing client relationships.
- Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries.
- Foster a culture of collaboration and open communication with colleagues and management.
- Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management.
- Ensure both the sales floor and stockroom are well-organized.
- Adhere to all company policies and procedures.
Requirements
- 1+ years' experience in retail, sales, or industry-adjacent role with a focus on customer service.
- Experience in generating sales, building, and developing client relations.
- Demonstrated verbal and written communication skills.
- Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations.
- Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs.
- Creative & Innovative - promotes curiosity, diversity, and collaboration – is open to disruptive ideas.
- Excellent organizational, follow-up, and time management skills.
- Passion for the Marc Jacobs brand and product offering.
- Computer skills including operating a POS and navigating Microsoft Office suite.
- Must have flexibility to work a retail schedule including evenings, weekends, and holidays.
About Marc Jacobs
For nearly 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original.
Our Culture
Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. NYC in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.
EEO Statement
Marc Jacobs International was founded on Marc's vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity.
