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Retail Sales Ambassador

4 semanas atrás


Rio de Janeiro, Rio de Janeiro, Brasil Snaphunt Tempo inteiro

About the Role

We are seeking a highly skilled Sales Associate to join our luxury retail team at Snaphunt. As a Sales Associate, you will play a key role in delivering exceptional customer service, providing personalized shopping experiences, and building lasting relationships with clients.

Key Responsibilities:

  • Customer Service Excellence: Provide exceptional, personalized service to all clients, ensuring an elevated and memorable shopping experience.
  • Sales Performance: Meet and exceed sales targets and KPIs through effective client engagement, product knowledge, and strategic upselling.
  • Client Relationship Building: Develop and maintain long-term relationships with customers, providing follow-up communications and cultivating loyalty through attentive service.
  • Product Knowledge: Stay updated on all products, including features, benefits, and availability, in order to provide knowledgeable advice to clients.
  • Store Presentation & Visual Merchandising: Ensure the store environment reflects luxury standards through impeccable presentation and adherence to visual merchandising guidelines.
  • Inventory Management: Assist with stock control and management, ensuring products are always available, displayed properly, and accurately recorded in the system.
  • Brand Representation: Act as an ambassador for the brand, embodying its values and contributing to the overall store culture.

Requirements:

The Ideal Candidate:

  • You have at least 2 years of experience within an Inside Sales / Sales Development Representative or Visual Merchandiser role, ideally within the Apparel & Sporting Goods, Retail and Luxury Fashion industry.
  • You are a strong networker & relationship builder.
  • You pay strong attention to detail and deliver work that is of a high standard.
  • You possess strong analytical skills and are comfortable dealing with numerical data.