Technical Solutions Specialist

Há 2 dias


Barueri, São Paulo, Brasil beBeeMaintenance Tempo inteiro R$39.000 - R$59.100

Be a part of innovative solutions and drive change.

Job Description

As a Technical Maintenance Specialist, you will provide expert technical support to internal and external customers. You will be the primary point of contact for technical issues, working closely with cross-functional teams to resolve problems efficiently.

Key responsibilities include:

  • Facilitate issue identification and analysis
  • Investigate and resolve complex technical issues
  • Track request resolutions and maintain accurate records
  • Develop and deliver technical training sessions
  • Build strong relationships with customers to ensure high levels of satisfaction
Required Skills and Qualifications

To succeed in this role, you will need:

  • A High School Diploma or equivalent, with some experience in the field
  • A Bachelor's degree in Management, Computer Science, or a related discipline (desired)
  • Excellent interpersonal and verbal/written communication skills
  • Strong continuous improvement mindset and leadership impact
  • Demonstrated experience with Knowledge Management and Call Center Management
  • Good administrative skills
Benefits

Working with us offers:

  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Competitive compensation and benefits package
Additional Information

Category: Customer Experience


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