Technical Solutions Architect

We are seeking an experienced Senior Partner Solutions Architect to drive the successful integration of partners onto our platform. As a strategic technical leader, you will be responsible for designing and delivering high-value solutions that accelerate partner-driven revenue and expand our ecosystem.

• This is a strategic technical leadership position that requires expertise in API design, enterprise integrations, and technical solution architecture within a partner-facing or sales engineering context.
• You will lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions.
• As the primary technical advisor for partners, you will help triage critical integration issues and provide expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success.

• Partner-Facing Technical Leadership:
  • Lead the technical sales cycle for strategic partnerships, conducting discovery sessions, delivering tailored API-focused product demonstrations, and designing robust integration solutions.
  • Scope, plan, and lead the delivery of technical proof-of-concept (POC) projects, serving as the technical lead on partner calls and projects.
  • Act as the primary technical advisor for partners, helping triage critical integration issues and providing expert guidance in scoping, planning, and implementation to ensure successful adoption and long-term success.
• Technical Enablement & Scaling:
  • Develop and maintain a comprehensive library of technical enablement materials, including implementation guides, best practice documents, and technical readmes for both partners and internal teams.
  • Create and improve scalable resources, such as the open-source Remote API Demo application, to enhance partner engagement and streamline the sales process.
  • Serve as a subject matter expert on Remote's API and integration capabilities, providing internal training and acting as an onboarding buddy to scale the collective expertise of the Solutions Architect team.
• Strategic Collaboration & Product Influence:
  • Act as a key technical liaison between partners, sales, product, and engineering teams to ensure tight alignment on Remote Embedded product roadmaps and technical deliverables.
  • Translate partner and customer requirements into detailed product requirements and business requirements, identifying product gaps and advocating for enhancements based on market feedback.
  • Contribute to the continuous improvement of the Solutions Architect function by refining processes, introducing new tools, and providing strategic input on team growth.
  Requirements
  • Deep expertise in API design, enterprise integrations, and technical solution architecture within a partner-facing or sales engineering context.
  • Proven ability in rapid prototyping, technical troubleshooting, and leading complex integration projects from discovery to launch.
  • Exceptional communication and stakeholder management skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Experience creating high-quality technical documentation, training materials, and enablement resources.
  • Proficiency with modern sales and development tools, including Salesforce and generative AI platforms for accelerating content creation, code review, and analysis.
  • Fluent English communications, both written and spoken.
  • Remote work experience is not required but considered a plus.
  Benefits
  • Flexible paid time off.
  • Flexible working hours.
  • 16 weeks paid parental leave.
  • Mental health support services.
  • Stock options.
  • Learning budget.
  • Home office budget & IT equipment.
  • Budget for local in-person social events or co-working spaces.