Strategic Process Architect

4 semanas atrás


São Paulo, São Paulo, Brasil ADP Tempo inteiro

Experience a dynamic career at ADP, where innovation meets human resources technology. As our Sr. Methodology Manager, you will be part of a global team driving change in the industry.

About Us

We are a leading provider of AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. Our inclusive culture values diversity, equity, and inclusion, with a deep commitment to creating a safe space for diverse perspectives and insights.

About the Role

This is an exciting opportunity to join our GlobalView Service organization as we strive to improve the associate and client experience through continuous improvement and data-driven decision making.

You will develop methodologies and best practices that guide our teams in creating unified client experiences. Your expertise in process documentation and transformation will enable us to break free from traditional constraints and foster a culture of flexibility, transparency, and customer-centricity.

The ideal candidate will have 5+ years of experience in methodology, transformation, and/or process documentation, focusing on organizations implementing solutions like Human Resources, Payroll, Time, etc. You will be detail-oriented, passionate about process design, and a continuous learner who takes pride in sharing knowledge with your team.

Your Key Responsibilities
  • Develop and maintain our methodology handbooks with revisions and new updates
  • Provide leadership, guidance, and direction to our service organizations as it relates to services methodology
  • Collaborate with peers to establish best practices and participate in task forces, strategic initiatives, stretch assignments, and collaboration opportunities with other business units
Requirements
  • College degree
  • Demonstrated ability to develop and execute strategies and roadmaps aligned with business objectives
  • Strong verbal and written communication skills, fluent in English
  • Certification in project management (e.g., PMP)
What We Offer

We offer a competitive salary range of $115,000 - $155,000 per year, depending on experience. Additionally, you will enjoy a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off.

Please note that due to the confidential nature of the role, we reserve the right to conduct background checks at any time during employment, with the candidate's consent.



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