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Community Ambassador

2 meses atrás


São Paulo, São Paulo, Brasil Regus Tempo inteiro
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Community Associate. As a Community Associate, you will be responsible for providing exceptional customer service and support to our members, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide personalized support to members, responding to their queries and resolving issues in a timely and professional manner.
  • Work closely with members to understand their business needs and provide tailored solutions to meet their requirements.
  • Develop and maintain strong relationships with members, building trust and loyalty through exceptional customer service.
  • Collaborate with internal teams to ensure seamless delivery of services and support to members.
  • Stay up-to-date with industry trends and developments, applying knowledge to enhance member experience and drive business growth.
Requirements
  • 1+ years of customer-facing experience in a fast-paced environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with members and internal stakeholders.
  • Proven problem-solving skills, with the ability to think critically and resolve complex issues.
  • Ability to work in a dynamic and ever-changing environment, prioritizing tasks and managing multiple projects simultaneously.
  • Proficiency in MS Office and other basic IT equipment.
  • B1 or higher level of English communication skills.
What We Offer
  • A competitive total compensation package, including a salary, benefits, and quarterly bonus plan.
  • A dynamic and inspiring work environment, with opportunities for growth and development.
  • A professional workplace community, with a focus on work-life balance and employee well-being.
  • Training and development opportunities, aligned with great career path opportunities.