Technical Support Specialist

3 semanas atrás


São Paulo, São Paulo, Brasil Collinson Tempo inteiro
Job Title: Support Analyst I

Job Summary:

We are seeking a highly skilled and motivated Support Analyst I to join our team at Collinson. As a Support Analyst I, you will be responsible for providing technical and administrative support for our proprietary registration system implemented across the Americas.

Key Responsibilities:

  • Provide technical support for our registration system, including troubleshooting and resolving issues in a timely manner.
  • Work closely with partners to implement or upgrade the technology, train personnel, and communicate clearly and concisely how the installed system functions.
  • Provide administrative support to end-users, including inquiries for supplies, hardware replacement, and month-end packages coordination.
  • Support the Business Operations Team in other special projects.

Requirements:

  • Bachelor's Degree or equivalent business experience.
  • Minimum of 1 year of technical and/or administrative support experience.
  • Bilingual (Portuguese and Spanish/English).
  • Experience in business solutions.
  • Proficiency with Microsoft Office tools: Word, Excel, PowerPoint.
  • Proficiency with Microsoft Windows 10.
  • Proficiency with data analysis tools a plus.
  • Basic networking skills.
  • Excellent interpersonal, written and oral communication skills.
  • High standards of conduct and professionalism.
  • Self-motivated and able to work with a team.
  • Strong organizational, problem-solving and analytical skills.

What We Offer:

Collinson offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.


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