Technical Support Specialist
1 semana atrás
Motorola Solutions is seeking a skilled Technical Support Specialist to join our Network Operations Center (NOC) team. As a Technical Support Specialist, you will be responsible for providing technical support and assistance to our customers, ensuring that their networks operate at peak performance. This role requires strong technical skills, excellent communication skills, and the ability to work in a fast-paced environment.
Key Responsibilities
- Provide technical support and assistance to customers via phone, email, and in-person.
- Troubleshoot and resolve technical issues with network equipment and systems.
- Collaborate with other teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base.
- Participate in on-call rotation to provide 24/7 support.
Requirements
- 5+ years of experience in technical support or a related field.
- Strong technical skills, including knowledge of network equipment and systems.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Experience with Motorola Solutions products and services is a plus.
What We Offer
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- Recognition and rewards for outstanding performance.
How to Apply
If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application, including your resume and cover letter, to our website.
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