Training and Quality Analyst
2 semanas atrás
Program Overview
Shopee and SeaMoney offer a range of programmes designed for those who seek to make a difference with technology and become future leaders of the industry.
Our graduate and undergraduate programmes across the region provide opportunities for individuals to bring market practice for negotiation strategies, support the process creation for new features, and perform quality control and act on process inconsistencies.
Key Responsibilities
- Develop and implement process improvements to enhance efficiency and quality.
- Support the creation of new features and processes, including user acceptance testing and quality control.
- Onboard and train internal agents and outsourced teams.
- Support daily activities of internal agents and help with outsourced management.
Requirements
Bachelor's degree in Business Administration, Engineering, Economics, or similar. Advanced English mandatory, and advanced Excel and PowerPoint knowledge required.
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