Production Support Specialist

Há 1 mês


Brasília, Distrito Federal, Brasil Luxoft Tempo inteiro

Job Title: Production Support Engineer

Job Summary:

We are seeking a highly skilled Production Support Engineer to join our team at Luxoft. The successful candidate will be responsible for providing technical support for our Market Data projects, ensuring the smooth operation of our IT systems, and collaborating with cross-functional teams to resolve production incidents and improve infrastructure.

Key Responsibilities:

  • Implementing pre-release and post-deployment verifications to ensure the integrity of our systems
  • Integrating with Rundeck for deployment and automation of tasks
  • Implementing application control solutions and integrating with monitoring tools like OpsRamp
  • Provisioning and setting up new servers, configuring authentication, and managing Service Accounts
  • Following up on production incidents, troubleshooting market data production issues, and recommending infrastructure improvements
  • Working knowledge of Python scripting and experience with job automation tools like cron, Tidal, Autosys, and Control-M

Mandatory Skills:

  • 3+ years of experience in Support roles with a strong background in Linux environment, command line, and shell scripting
  • Working knowledge of relational databases and SQL, including understanding of tables, views, indexes, and query performance optimization
  • Experience with release packaging and deployment tools like Rundeck and Ansible
  • Good communication skills, able to express concerns, document and communicate corrective and preventative action plans to stakeholders
  • Methodical approach to problem solving and incident management, with the ability to define and document operational procedures and runbooks
  • Understanding of SDLC and Agile methodologies

Nice-to-Have Skills:

Experience with Service Now or similar tools

Language:

English: C1 Advanced



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