Product Support Specialist

Product Support Specialist RoleThis position involves providing technical support to customers, addressing their issues, and ensuring timely resolution. As a Product Support Specialist, you will act as the first point of contact for customers, offering assistance via phone, email, or other communication channels.The role requires strong problem-solving...

Job OverviewThe role of a Product Support Specialist involves analyzing work assigned based on priority, responding to customer queries and requests, and coordinating support activities and development initiatives from offshore.This position requires collaboration with Subject Matter Experts (SMEs) and Key-users to understand their requirements and issues....

Revolutionize Your Career with Bluebeam SupportPursue a role that combines technical expertise with exceptional customer support, empowering individuals to drive business growth.Job Responsibilities:Product Support SpecialistLicence Administration and TroubleshootingCollaboration with StakeholdersITIL Process ExpertiseThe Ideal Candidate:Exceptional...

Job Title: Bluebeam Product Support ExecutiveJob DescriptionWe are seeking an experienced professional to join our team as a Bluebeam Product Support Executive. The ideal candidate will have a strong understanding of ITIL processes, specifically Incident Management, Change Management, Problem Management, Knowledge Management, CMDB, CI, and SLA.Additionally,...

Bluebeam Product Support SpecialistWe are seeking an experienced Bluebeam product support specialist to join our team. As a key member of our technical staff, you will be responsible for providing top-notch support to our customers. Job Description The successful candidate will have a strong background in ITIL processes, with experience in incident...

Job Title: Technical Support SpecialistWe are seeking a highly skilled technical support specialist to join our team. The ideal candidate will have excellent analytical and communication skills, as well as the ability to gather relevant information systematically and identify needs and solve problems following instructions.The technical support specialist...

Job SummaryWe are seeking a diligent Product Support Specialist to join our team. This individual will collaborate closely with implementation, T1 and T3 support, account management and product development teams to ensure seamless post-implementation use of our enterprise SaaS products.Main Duties and ResponsibilitiesTrack issues encountered and respond...

Technical Support SpecialistWe are seeking a skilled technical support specialist to join our team.Provide expert assistance on supported products via phone, email, and web portal.Resolve user issues by isolating and resolving the problem or escalating it to the appropriate teams.Collaborate with internal stakeholders to provide users with accurate...

Bluebeam Support RoleWe are seeking a skilled professional to fill this Bluebeam Product Support Executive position.Key Responsibilities:Provide technical assistance and support to clients using Bluebeam productsAnalyze and resolve complex product issuesDevelop and deliver training programs to improve client proficiencyThis is an exciting opportunity for...

Job Title:Technical Support Specialist Job Description:The Technical Support Specialist will be responsible for handling customer complaints and providing technical assistance to distributors and end-users.Key Responsibilities:Resolve customer issues related to product malfunctions, installation, and maintenance.Provide timely and effective technical support...