Support Engineer

Há 4 dias


São Paulo, São Paulo, Brasil beBeeSupport Tempo inteiro R$60.000 - R$120.000

Join a dynamic team of professionals as a Support Engineer.

  • We're seeking an expert in systems integration to provide top-notch support services for our clients.

About the role:

Key Responsibilities
  • Skillfully troubleshoot technical issues and contribute to diagnosing and repairing faults.
  • Promptly respond to clients' requests and deal with complaints.
  • Collaborate with cross-functional teams to deliver exceptional customer experiences.
  • Develop and maintain knowledge of our platform to effectively support customers.

Requirements:

Qualifications
  • Proven experience in programming logic and mastery of integration patterns.
  • Strong knowledge of SQL and NoSQL databases, web services, JSON, XML, REST, SOAP, API.
  • Able to work in critical incidents with agility and assertiveness.
  • Investigative profile with attention to detail and problem-solving skills.
  • Familiarity with cloud architecture, networking, and DevOps best practices.

We offer a range of benefits, including:

  • Competitive salary and bonuses.
  • Dental care and health insurance.
  • R$ 1,200/month on Caju card for food, mobility, home office supplies, culture, health, and education.
  • Life insurance and child care assistance.
  • Wellness program (Gympass).
  • English course (R$100/month).
  • Global Equity Program.
Culture

We value diversity, teamwork, and continuous learning. Our collaborative environment fosters innovation and growth.

This is an excellent opportunity to grow your career as a Support Engineer.


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