Customer Experience Lead

Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer support and ensuring customer satisfaction.The ideal candidate will have experience in customer service, customer support, and...

**Posição**:Gerente de Customer Experience**Escopo**: Garantir a evolução constante do nível de serviço fornecido aos nossos clientes, através da liderança e gestão da equipe, resolução de problemas, melhoria dos processos de atendimento e monitoramento dos indicadores de desempenho. Além de liderar agendas multifuncionais de otimização da...

Lead Private Walking Experiences in RecifeWe are looking for knowledgeable and passionate hosts to deliver exceptional, personalized walking experiences to small groups of travelers.About the Role:As a lead host, you will be responsible for showcasing historical landmarks with engaging commentary while leading guided tours in multiple...

Transformative Opportunity:Virtual Experience Design LeadWe are seeking a visionary Senior Game Designer to spearhead the creation of immersive virtual shopping experiences.Key Responsibilities:Develop and implement engaging VR scenes, UI/UX flows, and interactive mechanics within Unity.Create animations and front-end logic in C# and Unity, integrating VR...

Job Title: Software Development LeadWe are looking for a highly skilled and proactive professional to lead our engineering team.About the Role:This is a unique opportunity to work on complex and multi-disciplinary projects, overseeing daily operations, providing strategic leadership, and driving initiatives to enhance service delivery and customer...

Virtual Shopping Experience Designer">">Create immersive and interactive virtual shopping experiences using Unity, VR, 3D modeling, and UI/UX design.">Design and implement engaging VR environments, UI flows, and avatar interactions to ensure a seamless shopping journey.">Lead the design and implementation of real-time responsive, scalable, and automated...

As a seasoned Product Designer, you will thrive in solving complex user problems and drive the development of intuitive product experiences.Key Responsibilities:Lead end-to-end product design processes from discovery and research to wireframing, prototyping, and high-fidelity UI design;Partner closely with cross-functional teams to define product...

Business Development RepresentativeWe are seeking a highly motivated and bilingual (English and Spanish) professional to join our dynamic sales team. As a key player in our growth strategy, you will be responsible for generating qualified leads and scheduling product demos through proactive outreach and strategic engagement.This is a fully remote position....

Senior CRM ProfessionalThe ideal candidate will develop and implement an integrated CRM strategy, ensuring seamless customer journeys across all channels. This includes email marketing, SMS, push notifications, and automation campaigns.Key responsibilities include creating and managing customer segmentation, defining and monitoring performance KPIs,...

Job Description:We are seeking a highly skilled professional to join our team as a Customer Retention Specialist. In this role, you will be responsible for managing high-volume inbound phone calls, deflecting cancellation requests, and owning existing customers at risk of canceling services.Responsibilities include assessing and understanding client needs,...