Customer Service Associate

Há 3 dias


Sorocaba, São Paulo, Brasil beBeeCustomerService Tempo inteiro R$28.280 - R$33.700
Customer Service Associate

We are seeking a highly motivated and organized individual to join our team as a Customer Service Associate. As a key member of our operations team, you will play a critical role in ensuring exceptional customer experiences.

Main Responsibilities:
  1. Gather data and information to support internal decision-making through the development of proposals and reports.
  2. Conduct market research and analysis to identify trends and areas for improvement, providing actionable insights to drive business growth.
  3. Provide timely and effective responses to customer inquiries, resolving issues efficiently and professionally.
  4. Analyze customer feedback to inform service quality improvements.

Key Qualifications:

  • Degree in Administration or related field.
  • Excellent communication skills with ability to interact with diverse stakeholders.
  • Strong organizational skills and attention to detail, with proficiency in Excel and basic understanding of SAP software.

Benefits:

This is an exciting opportunity to be part of a dynamic team and contribute to the success of our organization. You will have the chance to develop new skills, work with cutting-edge technology, and make a real impact on our customers' lives.

What We Offer:

A competitive compensation package, comprehensive training program, and opportunities for career advancement. Our company values diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these principles.



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