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Digital Customer Experience Lead
2 semanas atrás
The role of Digital Customer Engagement Manager is responsible for delivering end-to-end customer engagement and services for SAP Cloud Customers. The primary focus is on SAP S/4HANA, private cloud edition deliverables.
This role oversees the entire customer lifecycle from contract signing to renewal support. The Digital Customer Engagement Manager ensures customer satisfaction through issue mitigation and escalation management, helping customers maximize the value of their partnership with SAP.