Key Account Strategist

2 meses atrás


São Paulo, São Paulo, Brasil AliExpress Tempo inteiro
About the Role

AliExpress is seeking a highly skilled and experienced Key Account Management professional to join our team. As a Key Account Manager, you will be responsible for driving business growth and development through strategic account management, relationship building, and customer engagement.

Key Responsibilities
  • Account Management: Develop and execute account management strategies to drive business growth and revenue expansion.
  • Relationship Building: Build and maintain strong relationships with key customers, understanding their needs and preferences to deliver tailored solutions.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams, including sales, marketing, and customer service, to ensure seamless execution of account management strategies.
  • Data Analysis: Analyze customer data to identify trends, opportunities, and challenges, and develop data-driven insights to inform account management strategies.
  • Communication: Develop and maintain effective communication channels with customers, stakeholders, and internal teams to ensure timely and accurate information exchange.
Requirements
  • Language Proficiency: Proficient in Portuguese and English, with a strong understanding of local business formats in Brazil.
  • E-commerce Experience: Proven experience in e-commerce operations, with a strong understanding of traffic and conversion logic.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Problem-Solving: Strong problem-solving skills, with the ability to analyze complex customer issues and develop effective solutions.
  • Adaptability: Ability to adapt to changing business requirements and customer needs, with a strong focus on delivering results.
About AliExpress

AliExpress is an international marketplace enabling global consumers to buy directly from manufacturers and distributors in China and around the world. We are committed to providing a seamless and secure shopping experience for our customers, while driving business growth and development through strategic partnerships and account management.



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