Customer Growth Strategist

Há 2 dias

Campo Grande, Mato Grosso do Sul, Brasil beBeeCustomer Tempo inteiro US$77.000 - US$89.000
">Senior Strategist">">">We are seeking a talented Senior Strategist to join our team. As a key member of our Experience Strategy team, you will play a crucial role in driving business growth and delivering exceptional customer experiences.">Key Responsibilities:">
  • ">
  • Lead Communication Strategy Development: Develop and execute communication strategies that leverage insights to generate and nurture leads and customers effectively across the customer lifecycle.">
  • Demonstrate Passion for Marketing Campaigns: Design and implement marketing campaigns that utilize CRM principles to maximize client business goals.">
  • Develop Customer Insights: Conduct research and develop deep insights into customer beliefs, attitudes, barriers, and drivers across the entire journey.">
  • Design Customer Experience Programs: Create customer experience programs using multiple channels and platforms, including email, direct mail, mobile, and social media.">
  • Research and Write Creative Briefs: Research and write creative briefs for new campaigns and internal teams.">
  • Develop Content Strategy: Develop content strategies for new campaigns that engage customers and drive behavior change.">
  • Collaborate with Creative Teams: Work closely with creative teams to inspire great work through strategic direction, channel best practices, and meaningful data insights.">
  • Collaborate with Vendors and Agency Partners: Collaborate closely with vendors and agency partners to ensure strategic consistency across program elements.">
  • Work with Marketing Sciences Team: Collaborate with the Marketing Sciences team to establish KPIs, define testing plans, and provide analysis reports/key takeaways.">
  • Presentation and Reporting: Develop presentations and present recommendations to clients.">
  • Stay Up-to-Date on Industry Trends: Maintain up-to-date knowledge of evolving CRM best practices.">
">Benefits:">
  • ">
  • Inclusive Workplace: We foster an inclusive workplace that emphasizes personal well-being.">
">Qualifications:">
  • ">
  • Strong Communication Skills: Excellent written and verbal communication skills.">
  • Strategic Thinking: Ability to think strategically and drive business growth.">
  • Customer-Centric Approach: Strong understanding of customer needs and behaviors.">
  • Project Management: Ability to manage multiple projects simultaneously.">
  • Team Collaboration: Strong collaboration and teamwork skills.">
">About Us:">

We are world leaders in activating growth with precision and empathy at scale.

">

We champion individuality in the marketing solutions we create, and in our workplace.

">"],

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