User Engagement Specialist
Há 7 dias
As a Community Manager, you will be responsible for cultivating and maintaining our brand's user community in the southeast Asia market to enhance user engagement and retention.
Key Responsibilities:- Develop and execute online and offline initiatives tailored to local culture to drive user participation and content creation
- Promptly address user feedback and community issues to improve user satisfaction
- Maintain content calendars and ensure timely delivery of all community initiatives
- Identify and manage relationships with influential consumers and opinion leaders
- Organize regular online and offline events, manage involvement in campaigns, and ensure deliverables are met in terms of quality, timeline, and brand guidelines
- 3-5 years of experience in social media, user operations, or gaming community management; experience with international brands or in the mobile gaming industry is preferred
- A strong understanding of social media platforms, user behavior, and gaming communities in the local market
- Excellent content planning and copywriting skills, with the ability to engage fans effectively
- Strong analytical skills, proficient in tools like Excel, Google Analytics, etc.
- Exceptional communication and organizational skills, with the ability to independently plan and execute marketing-related events
- A proactive and innovative mindset, willing to take on new challenges
- A keen interest in industry trends
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