LATAM People Operations Specialist
2 semanas atrás
About Stripe
Stripe is a leading financial infrastructure platform designed for businesses of all sizes. From large enterprises to innovative startups, millions of companies rely on Stripe to manage payments, enhance revenue, and unlock new business possibilities. Our mission is to expand the global economy by making it accessible to everyone, presenting a unique opportunity to engage in meaningful work that impacts the world.
Team Overview
At Stripe, we recognize that our people are our greatest asset. Our success is driven by a dedicated focus on talent acquisition and development. We aim to cultivate an environment where exceptional individuals can thrive and contribute to their fullest potential.
Role Overview
We are seeking a People Operations Specialist to enhance our global team dynamics. This position will be based in Mexico City and will support both North America and Latin America. The People Operations Specialist will empower and assist managers at Stripe in building and nurturing effective teams. This role involves utilizing policies, insights, and cross-functional collaborations to guide managers in fostering meaningful and compliant employee experiences.
Key Responsibilities
- Collaborate with and advise managers on all aspects of people management, including performance evaluation, career growth, employee relations, and navigating organizational changes.
- Contribute to the development and implementation of a cohesive performance management strategy across Stripe, considering regional specifics.
- Gain a comprehensive understanding of legal and regulatory frameworks to effectively support managers and employees.
- Provide guidance on Stripe's HR policies and best practices, working closely with People Partners and program leaders.
- Engage with legal experts and external consultants to address complex issues and ensure compliance with labor regulations.
- Facilitate the smooth implementation of People programs, including performance reviews and employee engagement initiatives.
- Identify opportunities for enhancing people processes and propose scalable solutions.
- Ensure positive employee experiences throughout key lifecycle stages, including onboarding and offboarding.
- Analyze workforce data to present insights and trends to managers and HR partners.
- Promote a culture of empathy, humility, and inclusivity within the organization.
Candidate Profile
We are looking for individuals who meet the essential qualifications for this role. Preferred qualifications are advantageous but not mandatory.
- A minimum of 4 years of HR experience, with at least 2 years in a client-facing role.
- Proven experience collaborating with managers on performance management and team culture.
- Experience in supporting the rollout of HR initiatives, such as performance reviews and compensation planning.
- Strong understanding of employment laws and practices in Mexico and Brazil.
- Excellent analytical skills with a track record of problem-solving using data.
- Exceptional verbal and written communication abilities.
Preferred Qualifications
- Experience in a fast-paced, technology-driven environment.
- Background in supporting managers across various functions.
- Skills in developing training materials and facilitating workshops.
- Project management capabilities with a focus on process design and stakeholder engagement.
- Ability to identify and communicate areas for improvement to decision-makers.
At Stripe, we value diversity and welcome individuals with unique perspectives and experiences. We encourage you to consider this opportunity to contribute to a dynamic and innovative organization.
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