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Client Solutions Manager

2 meses atrás


São Paulo, São Paulo, Brasil VISA Tempo inteiro
Job Description and Responsibilities

Key Responsibilities

  • Proactively engage with Visa teams in regular strategic and planning discussions, cultivating and managing the projects pipeline with a focus on issuers.
  • Lead consulting initiatives and contribute to closing engagements by identifying potential opportunities.
  • Develop frameworks, approaches, solutions, and recommendations that effectively and efficiently address the most impactful opportunities and challenges.
  • Build solutions and actionable insights that will help clients grow their portfolios and cardholder engagement with the issuer.
  • Partner with peers in other functional areas (e.g., sales, solutions, client service, marketing, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa's resources.
  • Produce insights, analyses, and recommendations to improve client performance, boost growth, drive understanding of client issues, and provide strategic guidance for client priorities across the verticals and segments focused on issuer performance and long-term relationships within measurable results.
  • Ability to effectively manipulate and analyze large data sets (industry and Visa) to determine meaningful insights and recommendations for clients.
  • Build new scalable solutions, toolkits, best practice documents, and consulting approaches that can be applied across VCA practice.

Work Environment

This is a hybrid position. Hybrid employees can alternate time between both remote and office work. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

  • Over 7 years of work experience with a bachelor's degree preferably in business administration, finance, economics, engineering, and statistics.
  • Master's, PhD, and MBA's will be a competitive differentiation.
  • Relevant experience at large management consulting firms and/or financial institutions and/or neobanks.
  • Experience working with financial indicators to measure business performance. Significant focus on impacting ROI.
  • Strong analytical skills, with demonstrated intellectual and analytical rigor.
  • Self-motivated, results-oriented individual with the ability to handle numerous projects concurrently.
  • Deep knowledge and understanding of banking operations and/or payment schemes, including products & services, business systems and processes, marketing initiatives, and card acquiring experience.
  • Excellent communication, storytelling, and presentation skills.
  • Technology mindset, curious, up to date with digital trends and applications.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.