Merchant Experience Enhancement Expert

Há 6 dias


São Paulo, São Paulo, Brasil beBeeImprovement Tempo inteiro R$80.000 - R$137.000
Job Title

Merchant Experience Improvement Specialist

Job Description

We are looking for a skilled professional to drive merchant experience improvement in the food delivery industry. The ideal candidate will have operational experience in user experience, project management capabilities, and a product-oriented mindset.

Key Responsibilities
  • Understand the basics of the food delivery industry, identifying issues merchants face on various platforms and their genuine needs.
  • Initiate, implement, and achieve results for projects within the company, including product and process improvements.
  • Establish a merchant experience indicator system and guide project advancement through monitoring and operation of experience indicators.
Requirements
  • Operational experience in user experience.
  • Experience building and operating indicator systems, familiar with research tools and methods for analyzing results.
  • Project management capabilities, collaboration with multiple parties to ensure project outcomes.
  • Product-oriented mindset.
  • Familiarity with the food delivery industry.
  • Complete Bachelor's Degree; Master's Degree is a plus.
  • English is mandatory; Chinese is a plus.
Benefits
  • Fixed Monthly Salary + Annual bonus based on performance and goals achieved.
  • Meal and Food Allowance.
  • Life Insurance.
  • Medical Assistance.
  • Daycare Allowance.


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