Senior Incident Resolution Specialist

We are seeking a highly skilled and experienced Incident Manager to join our team at New Era Technology. As an Incident Manager, you will be responsible for monitoring various global Network Monitoring and ticket buckets for dedicated clients to ensure timely assignment and resolution of incidents to meet Service Level Agreements.Key...

Incident Resolution SpecialistWe are seeking an Incident Resolution Specialist to join our Software Applications team.Enters and participates in the scope and impact evaluation of an incident into a corporate ticketing system and tracking system to document the status and resolution of incidents.Documents the steps taken to reach incident milestones to come...

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they've been hired to do: their very best.Your potential is waiting; why are you?Job Title: Senior Resolution Specialist (Individual contributor)Department & Team: CSSJob Reports to: Head of Resolution...

Job OpportunityWe are looking for a proactive and skilled Incident Management professional with excellent communication, attention to detail, reaction time and problem-solving skills.Key Responsibilities:Perform monitoring, incident management, redundancy and incident reporting activities on a 24/7 basis.Work collaboratively with cross-functional teams to...

Incident and Problem Resolution ExpertWe are seeking a skilled Incident and Problem Resolution Expert to engage with various aspects of our technology globally. In this role, you will lead discussions on critical cases impacting our operations, identify key contacts and facilitate meetings on specific topics related to Incidents and Problems, and develop and...

TSYS is a leading global payment processor operating in over 75 countries worldwide. Our team processes billions of card transactions each year.We are seeking an experienced Incident Resolution Specialist to join our Latin America & Caribbean region. This role offers opportunities for professional development and growth in a Fortune 500 award-winning...

Dispute Resolution SpecialistWe are seeking a highly skilled Dispute Resolution Specialist to join our team. The successful candidate will be responsible for investigating and resolving credit card disputes in a fair and efficient manner.The ideal candidate will have excellent research and analytical skills, as well as the ability to communicate complex...

Kaspersky protects individuals and corporate clients worldwide from cyber threats. Our team of over 5,000 experts works together to safeguard the world.As a Senior Technical Account Manager, you will be the primary point of contact for premium support customers, ensuring their satisfaction with our products and services.Key Responsibilities:Manage customer...

Conflict Resolution SpecialistWe're seeking a Conflict Resolution Specialist to join our team. This role requires the ability to navigate complex disputes and provide expert analysis.About the RoleYou'll be responsible for resolving dispute-related issues with our merchant base, directly impacting their ability to defend themselves.Key Skills:Excellent...

Dispute Resolution Expertise RequiredJob Title: Dispute Resolution SpecialistWe are seeking a highly detail-oriented and organized individual to manage dispute resolution processes at scale. This includes preparing, processing, and mailing letters with utmost accuracy while ensuring timely compliance.Prepare, format, and mail dispute letters accurately and...